Where do I complete my course?
Courses are completed on the connected training platform. After a successful purchase and enrolment, your account will show the available start or continue action when that integration is enabled.
Why does my certificate name matter?
Your profile contains the professional name intended for future completion evidence. Check it carefully before purchasing. Changing it later does not rewrite certificates that have already been issued.
When will a certificate appear?
The training platform generates certificates after successful completion. The completion and certificate record then synchronise back to this service. If a record is delayed, contact support rather than repeating the course.
How do I pay?
Courses are paid for by credit or debit card through Stripe Checkout. Training access is created only after Stripe confirms the payment.
How do I change my email or password?
Sign in and open Account Security. Email changes require your current password and must be verified again. Password changes sign out your other active sessions.
How do I request account deletion?
Open Profile and submit a password-confirmed privacy request. The request is reviewed before action because some financial and training evidence may need to be retained.